Question 1

How does the 7-day free trial work?

Accepted Answer

You enter your card at signup, but you're not charged during the trial. Cancel anytime in those 7 days and you won't be billed. On day 7, your card is charged $9/month unless you've canceled.

Question 2

What's the difference between Quick and Guided?

Accepted Answer

Quick enhances your prompt in one shot (4-7 seconds) based on what you typed. Guided asks you up to 5 clarifying questions first, then generates a more precise prompt. Guided produces better results but uses more of your monthly quota.

Question 3

Can I cancel anytime?

Accepted Answer

Yes. Cancel during the trial and you won't be charged. Cancel after you've been billed and you keep access until the end of your billing period.

Question 4

What happens if I hit my Guided conversations limit?

Accepted Answer

You can keep using Quick enhancements unlimited. Guided will be blocked until your next billing cycle. Overage pricing (buying additional Guided credits) is coming soon.

Question 5

Do you offer team or enterprise plans?

Accepted Answer

Not yet. If you're interested, contact us and we'll let you know when team plans launch.

Question 6

How does the browser extension work?

Accepted Answer

Install the Chrome extension, sign in with the same account, and Refrase works on ChatGPT, Claude, Gemini, and anywhere you have a text field. Same trial + subscription applies.

Simple, transparent pricing

Frequently asked questions